Shipping policy

hipping Policy

At Kuro, we aim to deliver your orders quickly and safely. Please review our shipping policy below:

1. Processing Time

   • All orders will be processed and shipped within 3 working days after payment is received.

   • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

   • West Malaysia: 2–5 working days after dispatch.

   • East Malaysia: 3–7 working days after dispatch.

   • International Orders: Delivery times vary by destination, generally 7–21 working days.

3. Tracking Information

   • A tracking number will be provided once your parcel has been shipped. You may track your order using the courier’s website.

4. Shipping Fees

   • Shipping charges will be calculated at checkout and vary depending on your location.

   • Customers are responsible for any customs duties or import taxes that may apply to international orders.

5. Additional Notes

   • Please ensure your delivery address is accurate and complete to avoid delays or unsuccessful deliveries.

   • Kuro is not responsible for delays caused by courier services, weather, or unforeseen circumstances.